Cookie Policy

Updated On Oct 11, 2025

1. Introduction

This Cookie Policy explains how [Your Company Name] ("we," "us," "our") uses cookies and similar tracking technologies when you visit our website or use our AI automation platform. This policy should be read alongside our Privacy Policy and Terms of Service.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better experience by:

  • Remembering your preferences and settings

  • Understanding how you use our services

  • Personalizing your experience

  • Improving our platform's performance

3. Types of Cookies We Use

3.1 Essential Cookies (Strictly Necessary)

These cookies are necessary for the website to function and cannot be switched off.

Purpose:

  • Maintain user sessions and authentication

  • Remember login status and preferences

  • Enable core platform functionality

  • Process payments securely

Examples:

  • session_id - Maintains your login session

  • csrf_token - Protects against cross-site request forgery

  • user_preferences - Stores your basic settings

3.2 Performance Cookies (Analytics)

These cookies help us understand how visitors interact with our website.

Purpose:

  • Analyze website traffic and usage patterns

  • Measure platform performance

  • Identify areas for improvement

  • Understand user behavior flows

Examples:

  • _ga - Google Analytics tracking

  • _gid - Google Analytics session tracking

  • heatmap_session - User behavior analysis

3.3 Functionality Cookies (Preferences)

These cookies enable enhanced functionality and personalization.

Purpose:

  • Remember your preferences and settings

  • Personalize your user interface

  • Store customization choices

  • Remember language preferences

Examples:

  • theme_preference - Dark/light mode selection

  • language_setting - Language preference

  • layout_preference - Dashboard layout choices

3.4 Targeting/Advertising Cookies (Marketing)

These cookies are used to deliver relevant advertisements and track campaign performance.

Purpose:

  • Deliver personalized marketing content

  • Measure advertising campaign effectiveness

  • Retarget website visitors

  • Analyze conversion patterns

Examples:

  • _fbp - Facebook pixel for advertising

  • _gcl_au - Google Ads conversion tracking

  • li_fat_id - LinkedIn advertising tracking

4. How We Use Other Tracking Technologies

4.1 Web Beacons/Pixel Tags

Small graphic images used to track user activity and email engagement.

4.2 Local Storage

HTML5 local storage used to store larger amounts of data locally for application functionality.

4.3 Session Storage

Temporary storage that persists only during a single browser session.

5. Third-Party Cookies

We work with third-party service providers who may also set cookies on our website:

Analytics Providers:

  • Google Analytics

  • Mixpanel

  • Hotjar

Advertising Partners:

  • Google Ads

  • Facebook Business Tools

  • LinkedIn Insight Tag

Customer Support:

  • Intercom

  • Zendesk

6. Cookie Duration

6.1 Session Cookies

Temporary cookies that expire when you close your browser.

6.2 Persistent Cookies

Remain on your device for set periods:

  • Short-term: 24 hours to 7 days

  • Medium-term: 30 days to 6 months

  • Long-term: 1 year to 2 years

7. Your Cookie Choices and Controls

7.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner where you can:

  • Accept all cookies

  • Reject non-essential cookies

  • Customize your cookie preferences

7.2 Browser Controls

You can control cookies through your browser settings:

  • Chrome: Settings > Privacy and security > Cookies and other site data

  • Firefox: Options > Privacy & Security > Cookies and Site Data

  • Safari: Preferences > Privacy > Cookies and website data

  • Edge: Settings > Cookies and site permissions

7.3 Opt-Out Tools

7.4 Mobile Device Controls

  • iOS: Settings > Safari > Privacy & Security

  • Android: Chrome app > Settings > Site settings > Cookies

8. Specific Cookie Details

Cookie Name

Purpose

Duration

Type

auth_token

User authentication

Session

Essential

user_settings

Interface preferences

1 year

Functionality

_ga

Google Analytics

2 years

Performance

_gid

Google Analytics

24 hours

Performance

_fbp

Facebook advertising

3 months

Targeting

intercom-id

Customer support

9 months

Essential

9. International Data Transfers

Cookies may transfer data to countries outside your residence. We ensure appropriate safeguards through:

  • Standard Contractual Clauses

  • Privacy Shield certification (where applicable)

  • Adequacy decisions

10. Updates to This Policy

We may update this Cookie Policy periodically. We will notify you of significant changes through:

  • Website notifications

  • Email communications (where required)

  • Updated "Last Updated" date

11. Contact Information

If you have questions about our use of cookies, please contact us:

Data Protection Officer
Xnon
Clyde Lea, XYZ
Email: privacy@xnon.com
Phone: +00 123 456

12. Additional Resources

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